Hacienda Del Caribe - Playa del Carmen

Calle 2 Entre Avenidas 5A Y 10A, Playa del Carmen, Mexico, 77710show map
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Highlights
8
FabulousBased on  62 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Mexico

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Overview

The 3 star Hacienda Del Caribe Hotel offers a pleasant accommodation with 34 rooms to stay in. Since 2001, it has been hosting guests in the heart of Playa del Carmen.

Hacienda Del Caribe Hotel is also 150 meters away from Nuestra Senora del Carmen Catholic Church. Guests will find Playa del Carmen city center within a 10-minute walk from the property.

Welcoming guests with an outdoor heated swimming pool, an indoor swimming pool and loungers, the hotel is placed next to restaurants and bars.

Hacienda Del Caribe Hotel is around 60 minutes' drive from Cancun International airport.

Rooms

There are bright rooms with an in-room safe, climate control, high-speed internet, a balcony and a seating area provided for travelers staying in Playa del Carmen. The rooms have a view over the garden. The rooms are appointed with en suite bathrooms and rattan furniture.

Eat & Drink

There is a courtyard for guests to enjoy their meal. The restaurant menu features Mexican dishes. Guests can relax in the beach bar serving cold drinks. The café Coffee Stop is within easy reach of the property.

Services

Hacienda Del Caribe Hotel features such facilities as a designated place for smoking, a safety deposit box and an elevator.

Relax

Hacienda Del Caribe Hotel delights guests with a Jacuzzi and a sauna. Hacienda Del Caribe Hotel offers sports activities including snorkeling, canoeing and kayaking.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2006.  Number of rooms:   34.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Swimming pool

Outdoor heated swimming pool

Laundry

Self-service laundry

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Medical facilities service
  • Taxi service
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Printers

Children

  • Children's pool

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach access
  • Sun loungers
  • Umbrellas
  • Garden area

Room view

  • Pool view

Room features

  • Individual air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers

Self-catering

  • Mini-fridge

Media

  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 7 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Plaza Quinta AlegriaPlaza Quinta Alegria2300 ft
5th Avenue (Avenida 5)5th Avenue (Avenida 5)1900 ft Playa del CarmenMexico
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Coffee StopCoffee Stop1600 ftCalle 10 North
Oh LalaOh Lala2500 ftCalle 14 bis between 10th & 15th Av.
Ah Cacao Chocolate CafeAh Cacao Chocolate Cafe2900 ft5th Ave & Constituyentes
Kaxapa FactoryKaxapa Factory3000 ftAv Constituyentes, betwen 10 and 15 avenues
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Kool Beach ClubKool Beach Club4000 ft
GolfCourse(Mahi)GolfCourse(Mahi)1.6 mi
Mahi Golf CourseMahi Golf Course1.6 mi
Rio SecretoRio Secreto4.6 miCarretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur
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Getting around
Airports
Playa Del Carmen (PCM)2700 ft
Cancun International (CUN)31.3 mi
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Reviews
8.0
FabulousBased on  62  reviews

Rating by category:

10.0
Location
6.5
Rooms
8.3
Service
  • 9.6
    Exceptional

    Great value for the price. Beautiful hotel, great location. For the rest, it was a great place, nice rooms, good value, good location.

    One big minus : all rooms on the main floor have absolutely no isolation. You hear everything going on outside. Mexican travellers were extremely loud. We were woken up every night at 4 am by partying people coming home. They were sitting right outside our room laughing and having a blast while the security was watching in silence. The security staff at night are not doing a good job in general at all.

  • 6.6
    Good

    location was great.

    They do not serve breakfast even if in your website we can book a room with breakfast. It was noisy, smelly

  • 8.2
    Fabulous

    It's location, friendly staff and interesting room decor. The beds were very comfortable.

  • 8.8
    Superb

    Best location, within less than 10 Minute walking of beach, bus terminal, ferry pier to Cozumel. Simple but clean rooms.

    Don't book Breakfast there, rather eat on 5th Ave within 5 minutes. Even Starbucks is within 10 min. No Internet the whole time (their router was broken but was not fixed during whole stay) and no refund for that, either or anything complementary. Matresses are rather hard but we slept well on them.

  • 7.0
    Very good

    Great price. Location is brillant 1 min from shops and resturants and beach on quiet side street. 3 min walk to bus station. Hotel and rooms were nicely decorated.

    Room have very little natural light would recommend asking for room on the 2nd or 3rd floor and don't bother with breakfast it's very basic. Also very small pool with no sun loungers.

  • 9.6
    Exceptional

    The location is very close to everything, just few steps from the 5 avenida, restaurants and shops. Few minutes walk from different beach clubs.

    The breakfast is very, very, very poor and not at all inviting. Only 2 toast with one butter and one jam, one egg (every day the same way), one juice and one coffee.....poor and poor no fresh fruits or yogurt or anything else. That's a petty!!!

  • 8.8
    Superb

    Nice small hotel in the downtown of Palya del Carmen. Short distance to everywhere and 5 minute to the bus station by walk. Lot of good restaurants in that area.

    Wi-Fi doesn´t work very well in our room.

  • 6.0
    Good

    The convenience of being that close to town and the beach was the best thing about that hotel.

    The neighboring hotels offered a much more luxurious facility for the same price.

  • 7.8
    Fabulous

    The hotel was in a great location, 2 minute walk from ADO bus station, beach and right next to 5th Avenue (the main strip) - howvever absolutely no street noise

    The cleaners were a little inattentive - forgot to give us towels 3 mornings! and also forgot to restock toilet paper.... you can't flush toilet paper in this hotel (it has to be deposited in waste paper basket) which is not uncommon in this town anyway. But the good points out weighed the bad here

  • 6.2
    Good

    The location, architecture and staff's attitude

    Lighting in my room was poor

  • 10.0
    Exceptional

    Price and access to Playa Del Carmen area. Staff

    Extremely weak light bulbs in room.

  • 8.8
    Superb

    The staff were friendly, our room was made up every day with fresh towels. The location is great, but no so close to the action that you are kelp awake with the noise.

    We had breakfast included and didnt realise that it meant that we had to go to the other hotel owned by the same company to get it (about 4 blocks down). We didnt mind in the end as it was a nice walk, it just would have been nice to know when we booked.Also, taxes were not included in the price when we booked by Booked.net which was strange as every other time taxes have been inc.

  • 8.2
    Fabulous

    The decor, the location, friendly staff.

    The lock was broken (I was in room #203.)

  • 8.8
    Superb

    We didn't actually get to stay here because they were out of rooms, but they honored the price at their sister property up the street and the Hacienda Real by Encanto. It was a beautiful hotel. The Del Caribe by Encanto is a more traditional hotel in it's design, but offers all the basics and even has a pool. For those traveling by ADO, this hotel is a perfect location and just off of Calle 5, which is the main street in town. Overall, I would book a night at this hotel!

  • 8.2
    Fabulous

    The staff were very helpful. The rooms were comfortable and well worth the price. Distance from the beach and tourist area is perfect.

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Highlights
8
FabulousBased on  62 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 7 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)2700 ft
Cancun International (CUN)31.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room